The state of the building you manage or supervise is a reflection of your business. You only get one chance to make an impression, no matter what your industry is. This includes potential clients, existing customers and staff.
Finding a commercial cleaning service who can offer the help you require and work around your busy schedule may not be the easiest thing to do. Commercial cleaning services may exist in your area but they may vary by experience level, products used and services offered. How can you choose the right cleaning company for you?
A professional cleaning service, wants to provide you with the customized and professional care that your business requires on a daily basis. Here are some essential qualities you should look for when choosing a cleaning service.
Level of Experience and Training
It is not enough to have a company with a lot of experience, it is also important that they provide ongoing training for their employees. Employees can receive regular updates about the latest safety protocols and cleaning techniques through meticulous, consistent training. Training promotes accountability, helps to ensure your facility is cleaned to the highest standard and reduces liability. It also increases safety. When interviewing a company to clean your facility, ask them the following questions.
- How often do your employees receive ongoing training?
- Who is responsible for the training?
- How long have you been operating?
Flexible Scheduling and Availability
Cleaning companies should consider the needs of your company. You may not want to have your guests or employees distracted by someone vacuuming in the office. You may want a cleaning company to clean your building outside of business hours. Ask a cleaning company about their schedule.
- Will they work around the company’s schedule?
- Do they have any blackout periods in their schedules?
- Is there a contact person or team available to handle any emergency situations or unexpected problems outside normal business hours or after-hours?
What Services and Plans are Available?
Businesses that are looking for cleaning crews can be tempted to hire companies who offer either too many services or not enough. Cleaning services must be able handle basic tasks as well as complex procedures, depending on the environment of your business.
A good cleaning company understands that your needs are unique and there is no “one-size-fits all” approach. To determine if a cleaning company is a good match for your business, ask them the following questions:
- Offer you customizable cleaning plans?
- What services are available for project-based cleaning? For example, power washing, hard floor treatments, carpet and upholstery, or special events cleaning.
The Facilities Offered
Find out what type of facility a company serves. You may require specialized cleaning services if your business is in a different industry. A business office, for example, may only need a basic cleaning service every day, whereas a healthcare facility would require daily disinfection following the procedures of leading organizations such as the Centers for Disease Control and Prevention. Asking a cleaning service about similar facilities or references is a great idea. Your cleaning company should promote a healthy working environment, and provide professional cleaning services to keep your building sparkling.
Accountability and Communication
Finding a company that is committed to building lasting, positive relationships with its clients, when choosing a cleaning service, is an important goal. Commercial cleaning companies that provide personalized, courteous services are more likely to respond quickly to your requests and address your concerns. Ask the following questions when consulting with a cleaning company:
- Do I have direct contact with a primary point of Contact?
- Is it possible to contact the person after hours?
- How often should I expect to be checked in on their cleaning schedules?
- Does the company have a system of communication with customers? Is there a regular quality assurance process in place?
Safety and Industry Standards
Ensure that any commercial cleaning service you hire adheres to strict industry and safety standards. Ask if they have protocols in place to protect your confidential business information. Find out if the cleaning company is licensed, bonded, and insured. Cleaning companies that are reputable and established should adhere to industry standards.
- Centers for Disease Control and Prevention
- Occupational Safety and Health Administration
- Environmental Protection Agency (EPA)
- Health Insurance Portability and Accountability Act
Supplies and Equipment
Outsourcing your cleaning crew can save you money on labor, expertise and focus. You should expect a cleaning company to use the latest equipment and cleaning products in order to maintain your facility. Ask the cleaning crew about their availability of specific cleaning products that are designed to meet your company’s special sanitization or disinfection procedures. Other questions about supplies and equipment include:
- Use equipment that reduces noise levels?
- Where can you purchase cleaning products?
- Offer you environmentally friendly cleaning services
What are the Benefits of using a Professional Office Cleaning Service?
There are many advantages to using a professional cleaning company. Professional cleaning services can be beneficial to your business in many ways.
Productivity Increased by Employees
You employees spend a great deal of time in the office. Increased productivity can be achieved by keeping the office clean, organized and safe. Moreover, well-organized spaces minimize distractions and prevent employees from interrupting daily tasks to clean around them. They’ll be more productive if they’re able to focus on their tasks.
Reduced Sick Days
Germs can spread quickly throughout an office when one employee is sick. A professional cleaning service can reduce sick days by performing regular cleanings and disinfections. Cleaning high-touch areas such as breakrooms and restrooms can eliminate germs from these areas before they spread to other employees. Regular cleanings will also improve indoor air quality by using technology that eliminates contaminants instead of just moving them around.
Cost-Effectiveness
Outsourced cleaning services can help you save money on uniforms, equipment, maintenance and inventory. Outsourced cleaning services are often able to be tailored to fit your budget. You can pay only for the services you use, such as window cleaning or HVAC system maintenance. It’s also cheaper to have fewer employees, as you don’t need to pay for extra salaries, benefits, or bonuses.
There is Less for You to Do
Cleaning may not be your top priority when you are running a busy business. You can spend more time running your business by hiring a commercial cleaning services in Grey Lynn to take care of all your cleaning needs.
Cleaning with a Higher Standard
Hiring a professional cleaning service with experience is the best way to guarantee a high level of cleanliness in your business. Good cleaning companies will have the tools and know-how to do the job to your specifications. A reputable office cleaning company will strive to ensure that your office is not only clean, but also hygienic and safe for both your staff members and your customers.
The Professional Cleaning Service That You Deserve
You may be evaluating the ability of your current janitorial staff to provide quick solutions for unexpected problems. You may be looking for a team that can handle the cleaning of your building, so you are able to focus on the other aspects of running your business.
Our professionals are dedicated to ensuring that your business is kept clean on a consistent basis, whether you need janitorial service or project-based cleaning. Our customers are satisfied because we use the most up-to-date technologies and processes.
We are proud to assist national and local businesses in maintaining their facilities to the highest standard. You don’t have to wonder if commercial cleaning is right for you and your workplace. Contact us to learn more about our commercial cleaning services and to discuss how we can help you create a cleaning program that is tailored to your company’s specific needs.
